resolve dispute management
What we do

 

Commercial
Business disagreements of any kind are suited to mediation: between government and private enterprise, large or small companies, small businesspeople, retailer and consumer, principal and agent.  A disagreement may on its face be about nothing more than money; but often the true origin of the argument is not apparent...


Insurance
Commercial disputes involving insured property, businesses and other valuable assets always lend themselves to a negotiated solution.  With more than 20 years in the industry we know that early intervention in disagreements between insurers and their customers is the best way for both...


Personal injuries
In litigated personal injury claims, compulsory conferences have been a fact of life for more than 20 years.  In an effort to reduce legal costs, states have introduced legislation requiring parties to confer before they can even commence court proceedings...


Medico-legal
Claims involving medical practitioners and their patients are always highly-charged.  From the patient’s point of view, the physical consequences of a doctor’s error may be less significant than the emotional or psychological ones, there may be a sense that a sacred trust has been broken, and it can be difficult to recognise that a mistake is not necessarily the same thing as negligence...


Family
Family separation can be traumatic.  Emotions run high and people sometimes behave in ways they might not usually.  Disputes become wars and often children are the casualty.  Finding a civilised and respectful way of dealing with your partner about financial and parenting matters after separation benefits the whole family...


Community
Neighbourhoods are about making and preserving relationships.  Neighbourhood disputes can destroy relationships and leave people feeling angry, isolated, fearful and resentful.  They waste energy and often lead to expensive court action...


Workplace
Disputes in the workplace are destructive and can percolate through the entire workplace.  Their causes can vary widely, but they all affect morale, performance, teamwork, efficiency and can seriously disrupt service delivery...

   
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